How To Fix CRM_IC_APPL_UI_CHMSG343 - HTML editor encoding &1 cannot be resolved; encoding set to UTF-8

CRM_IC_APPL_UI_CHMSG343 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 343

• Message text: HTML editor encoding &1 cannot be resolved; encoding set to UTF-8

Self-Explanatory Message

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CRM_IC_APPL_UI_CHMSG343 - Details

• The SAP error message "CRM_IC_APPL_UI_CHMSG343: HTML editor encoding &1 cannot be resolved; encoding set to UTF-8" typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the HTML editor component. This error indicates that the specified character encoding (denoted by &1) cannot be recognized or resolved by the system, and as a fallback, the system defaults to UTF-8 encoding.
  
  Cause:
  
  Unsupported Encoding: The specified encoding may not be supported by the SAP system or the HTML editor being used.
  
  Configuration Issues: There may be a misconfiguration in the system settings related to character encoding.
  Data Input Issues: The data being processed may contain characters that are not compatible with the specified encoding.
  Browser Compatibility: Sometimes, the browser being used may not properly support the encoding specified.
  
  
  Solution:
  
  
  Check Encoding Settings: 
  
  Review the settings in the SAP system to ensure that the encoding specified is supported. You can check the system