How To Fix CRM_IC_APPL_UI_CHMSG317 - Outbound call to destination &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 317

• Message text: Outbound call to destination &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG317 - Outbound call to destination &1 failed ?

  The SAP error message CRM_IC_APPL_UI_CHMSG317 indicates that there was a failure in making an outbound call to a specified destination. This error typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when trying to communicate with external systems or services.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the destination system.
  Incorrect Destination Configuration: The destination (RFC destination or HTTP destination) may not be configured correctly in the SAP system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the destination.
  Service Unavailability: The external service or system you are trying to reach may be down or not responding.
  Firewall Restrictions: Firewalls or security settings may be blocking the outbound call.
  Incorrect Parameters: The parameters being passed in the outbound call may be incorrect or incomplete.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the destination. You can use tools