How To Fix CRM_IC_APPL_UI_CHMSG134 - New business process has not been saved; it cannot be routed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 134

• Message text: New business process has not been saved; it cannot be routed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG134 - New business process has not been saved; it cannot be routed ?

  The SAP error message CRM_IC_APPL_UI_CHMSG134 indicates that a new business process has not been saved and therefore cannot be routed. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to route a business transaction or process that has not been properly saved in the system.
  Causes:
  
  Unsaved Changes: The most common cause is that the user has made changes to a business process but has not saved those changes before attempting to route the process.
  Validation Errors: There may be validation errors in the data entered, preventing the system from saving the business process.
  Authorization Issues: The user may not have the necessary authorizations to save the business process.
  Technical Issues: There could be technical issues or system errors that prevent the saving of the business process.
  
  Solutions:
  
  Save the Business Process: Ensure that all changes made to the business process are saved before attempting to route it. Look for a "Save" button or option in the user interface.
  Check for Validation Errors: Review the data entered in the business process for any errors or missing required fields. Correct any issues and try saving again.
  Review Authorizations: Ensure that the user has the necessary permissions to save and route business processes. If not, contact your system administrator to adjust the user roles.
  Technical Support: If the issue persists, it may be necessary to consult with your IT support team or SAP support to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing business transactions.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  User Documentation: Refer to user manuals or training materials for guidance on how to properly save and route business processes in SAP CRM.
  
  By following these steps, you should be able to resolve the error and successfully save and route your business process in SAP CRM.