How To Fix CRM_IC_APPL_UI_CHMSG087 - E-mail print error; Smart Form &1 not found

CRM_IC_APPL_UI_CHMSG087 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 087

• Message text: E-mail print error; Smart Form &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG087 - E-mail print error; Smart Form &1 not found ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG087 E-mail print error; Smart Form &1 not found" typically indicates that the system is unable to find the specified Smart Form that is required for printing an email. This can occur in the context of SAP Customer Relationship Management (CRM) when trying to generate or print an email using a Smart Form that has not been defined or is not available in the system.
  
  Cause:
  
  Missing Smart Form: The Smart Form specified in the error message (&1) does not exist in the SAP system.
  Incorrect Smart Form Name: There may be a typo or incorrect name specified for the Smart Form in the configuration.
  Transport Issues: The Smart Form may exist in a different system (e.g., development or quality) but has not been transported to the production system.
  Authorization Issues: The user may not have the necessary authorizations to access the Smart Form.
  
  
  Solution:
  
  
  Check Smart Form Existence:
  
  Go to transaction SMARTFORMS and