How To Fix CRM_IC_APPL_UI_CHMSG055 - Enter recipient address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 055

• Message text: Enter recipient address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG055 - Enter recipient address ?

  The SAP error message CRM_IC_APPL_UI_CHMSG055 with the description "Enter recipient address" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to send a communication (like an email or a message) without specifying a recipient address. This is a common issue when dealing with communication management in SAP CRM.
  Cause:
  The error is triggered because the system requires a valid recipient address to proceed with the communication process. This could happen in various scenarios, such as:
  
  When creating a new communication document (like an email or a letter) and the recipient's email address or contact information is not filled in.
  When trying to send a message without selecting a recipient from the address book or without entering the recipient's details manually.
  
  Solution:
  To resolve this error, you should ensure that you have entered a valid recipient address. Here are the steps you can take:
  
  
  Check Recipient Information:
  
  Ensure that you have selected or entered a recipient in the communication document.
  If you are using the address book, make sure to select a valid contact with an email address or other relevant contact information.
  
  
  
  Fill in Required Fields:
  
  Look for any fields marked as mandatory (usually indicated with an asterisk) and ensure they are filled out correctly.
  Specifically, check the fields for the recipient's name, email address, and any other required contact details.
  
  
  
  Validate Data:
  
  If you are entering the recipient's address manually, double-check for any typos or formatting issues that might prevent the system from recognizing the address.
  
  
  
  Use the Address Book:
  
  If applicable, use the SAP address book functionality to search for and select a recipient instead of entering the information manually.
  
  
  
  Review Configuration:
  
  If the issue persists, it may be worth checking the configuration settings in your SAP system to ensure that the communication settings are correctly set up.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP CRM may have bugs that are documented in SAP Notes.
  User Documentation: Refer to the SAP CRM user documentation for guidance on how to properly create and send communications.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  By following these steps, you should be able to resolve the error and successfully enter a recipient address for your communication in SAP CRM.