How To Fix CRM_IC_APPL_UI_BDC303 - Transaction cannot be executed because of technical problems


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_BDC - Business Data Context messages

  • Message number: 303

  • Message text: Transaction cannot be executed because of technical problems

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_BDC303 - Transaction cannot be executed because of technical problems ?

    The SAP error message "CRM_IC_APPL_UI_BDC303 Transaction cannot be executed because of technical problems" typically indicates that there is a technical issue preventing the execution of a transaction in the SAP CRM Interaction Center (IC). This error can arise from various underlying causes, and addressing it may require a systematic approach.

    Possible Causes:

    1. System Configuration Issues: Incorrect configuration settings in the CRM system or the Interaction Center can lead to this error.
    2. Authorization Problems: The user may not have the necessary authorizations to execute the transaction.
    3. Technical Errors: There may be underlying technical issues such as missing components, system inconsistencies, or bugs in the software.
    4. Database Issues: Problems with the database, such as connectivity issues or data corruption, can also trigger this error.
    5. User Session Issues: Sometimes, the user session may be corrupted or not properly initialized.

    Solutions:

    1. Check System Logs: Review the system logs (transaction SLG1) for any related error messages that can provide more context about the issue.
    2. Authorization Check: Ensure that the user has the necessary authorizations to perform the transaction. You can use transaction SU53 to analyze authorization failures.
    3. Configuration Review: Verify the configuration settings in the CRM system, especially those related to the Interaction Center.
    4. Restart the Session: Log out and log back into the system to reset the user session. This can sometimes resolve transient issues.
    5. Check for Notes and Patches: Look for SAP Notes or patches related to the error message. SAP frequently releases updates that address known issues.
    6. Database Health Check: Ensure that the database is functioning correctly and that there are no connectivity issues.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and ST22 (Dump Analysis) to help diagnose the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the CRM Interaction Center for any specific configuration or operational guidelines that may be relevant.

    By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.

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