How To Fix CRM_IC_APPL_UI_BDC001 - Mapped logical system &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BDC - Business Data Context messages

• Message number: 001

• Message text: Mapped logical system &1 not defined

What causes this issue?

Logical system &1 is not defined.

System Response

It is not possible to connect to the SAP Internet Transaction Server
(ITS). The launch transaction is cancelled.

How to fix this error?

Define <DS:TRAN.CRMS_IC_CROSS_SYS>Transaction Launcher Logical Systems
and URLs </>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BDC001 - Mapped logical system &1 not defined ?

  The SAP error message "CRM_IC_APPL_UI_BDC001 Mapped logical system &1 not defined" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the Interaction Center (IC) or when integrating with other systems. This error indicates that the logical system specified (represented by &1) is not defined in the system configuration.
  Cause:
  
  Logical System Not Defined: The logical system that is being referenced in the configuration is not defined in the SAP system. This could happen if the logical system was not created or if there is a typo in the configuration.
  Incorrect Configuration: The configuration settings for the logical system might be incorrect or incomplete.
  Transport Issues: If the configuration was transported from another system, there might have been issues during the transport process that led to the logical system not being created or recognized.
  
  Solution:
  
  
  Define the Logical System:
  
  Go to transaction code SCC4 to check the logical systems defined in your SAP system.
  If the logical system is not listed, you can create it by going to transaction code SCC4 and adding the new logical system.
  
  
  
  Check Configuration:
  
  Ensure that the logical system is correctly configured in the relevant areas, such as in the CRM settings or in the Integration Framework.
  You can check the configuration in transaction SPRO under the relevant sections for CRM or Integration.
  
  
  
  Transport Requests:
  
  If the logical system was supposed to be transported from another system, check the transport requests to ensure that they were successfully imported.
  If there were issues, you may need to manually create the logical system or re-import the transport.
  
  
  
  Check RFC Connections:
  
  Ensure that the RFC (Remote Function Call) connections are correctly set up for the logical system. You can check this in transaction SM59.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific version of SAP CRM you are using for any additional steps or considerations.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCC4: To manage logical systems.
  SPRO: To access the SAP Reference IMG for configuration.
  SM59: To manage RFC connections.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP Basis team for further assistance.
  
  
  By following these steps, you should be able to resolve the error related to the undefined logical system in your SAP CRM environment.