How To Fix CRM_IC_APPL_UI_AUTO004 - Cannot end; not possible to save &1 with &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_AUTO - Message class for IC WC Aut\omotive

• Message number: 004

• Message text: Cannot end; not possible to save &1 with &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_AUTO004 - Cannot end; not possible to save &1 with &2 &3 ?

  The SAP error message CRM_IC_APPL_UI_AUTO004 typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when working with the Interaction Center (IC) or during the processing of business transactions. The error message indicates that the system cannot end a particular process or transaction because it is not possible to save the specified object.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Data: Required fields may not be filled out, or mandatory data is missing.
  Validation Errors: There may be validation rules that are not being met, preventing the transaction from being saved.
  Locking Issues: The object you are trying to save might be locked by another user or process.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Authorization Issues: The user may not have the necessary permissions to save the transaction.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Look for any indicators in the UI that suggest missing information.
  Review Validation Rules: Check if there are any specific validation rules that need to be satisfied before saving the transaction.
  Check for Locks: Verify if the object is locked by another user. You can use transaction codes like SM12 to check for locks in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team.
  Check System Logs: Look at the application logs (transaction SLG1) or system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_IC, and SM12 for lock management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Documentation: Review the official SAP documentation for CRM and Interaction Center for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.