How To Fix CRM_IC_APPL_UI_AUTO002 - Saving of &1 with &2 &3 not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_AUTO - Message class for IC WC Aut\omotive

• Message number: 002

• Message text: Saving of &1 with &2 &3 not possible

What causes this issue?

&V1& identified by &V2& &V3& contains an error. The error is described
by an additional error message.

System Response

&V1& cannot be saved.

How to fix this error?

After having corrected the error, &V1& can be saved.

Procedure for System Administrators

V1 ... Type of individual objekt, like "vehicle", "waching machine", ...
V2 ... Type of Alternative Identifier, like "Vehicle Identification
Number", "Serial Number", "ID", etc.
V3 ... Value belonging to V2

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_AUTO002 - Saving of &1 with &2 &3 not possible ?

  The SAP error message "CRM_IC_APPL_UI_AUTO002: Saving of &1 with &2 &3 not possible" typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when working with the Interaction Center (IC) or when trying to save data related to business transactions.
  Cause:
  This error message can be triggered by several factors, including but not limited to:
  
  
  Data Validation Issues: The data being saved may not meet the required validation rules. This could be due to missing mandatory fields, incorrect data formats, or invalid values.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation on the specified object.
  
  
  Business Logic Constraints: There may be business rules or logic in place that prevent the saving of the object under certain conditions (e.g., status restrictions).
  
  
  Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or configuration errors.
  
  
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard saving process.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Completeness: Ensure that all required fields are filled out correctly. Validate the data for any inconsistencies or incorrect formats.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to save the object. You may need to consult with your SAP security team to check the user's roles and authorizations.
  
  
  Examine Business Rules: Review any business rules or logic that might be preventing the save operation. This may involve checking the status of the object or any related entities.
  
  
  Check for Technical Issues: Look for any system messages or logs that might indicate technical problems. You can use transaction codes like SLG1 (Application Log) to check for relevant logs.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may help in pinpointing the exact cause.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or object you are working with. There may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_IC, or others that pertain to the specific object you are working with.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction to see if there are any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message "CRM_IC_APPL_UI_AUTO002" effectively.