How To Fix CRM_IC_APPL_UI_AUTO003 - Creation of a new &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_AUTO - Message class for IC WC Aut\omotive

• Message number: 003

• Message text: Creation of a new &1 failed

Generated include for enhancement - REICHS - 25.05.2004
INCLUDE SIE_CRM_IC_APPL_UI_AUTO003 OBJECT DOKU ID TX LANGUAGE E

ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_AUTO003 - Creation of a new &1 failed ?

  The SAP error message CRM_IC_APPL_UI_AUTO003, which states "Creation of a new &1 failed," typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when working with the Interaction Center (IC) or when trying to create a new business object (like a transaction, activity, or service request).
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create the specific object.
  Configuration Errors: There may be issues with the configuration of the CRM system or the specific business object type.
  Data Validation Errors: Required fields may not be filled in, or the data provided may not meet the validation criteria.
  System Errors: There could be underlying system issues, such as database connectivity problems or system performance issues.
  Missing Customization: If the object being created requires specific customizations that are not in place, this error may occur.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to create the object. This can be done by checking the user roles in transaction SU01 or SU53 for authorization checks.
  Review Configuration: Verify the configuration settings for the CRM system and the specific business object. This can include checking transaction codes like SPRO for customizing settings.
  Validate Input Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant code to see where the failure occurs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, or CRMD_ORDERADM_H for order administration.
  Documentation: Review SAP documentation related to CRM and the specific business processes you are working with.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.