How To Fix CRM_IC_APPL_SOS010 - &1 - &2, &3, &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_SOS -

• Message number: 010

• Message text: &1 - &2, &3, &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_SOS010 - &1 - &2, &3, &4 ?

  The SAP error message CRM_IC_APPL_SOS010 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly within the Interaction Center (IC) application. This error message is often related to issues with the configuration or data integrity in the CRM system.
  Cause:
  The error message CRM_IC_APPL_SOS010 usually indicates that there is a problem with the data being processed in the Interaction Center. The placeholders (&1, &2, &3, &4) in the error message represent specific details about the error, such as:
  
  &1: The specific object or entity that is causing the error.
  &2: Additional details about the object.
  &3: The type of error or issue encountered.
  &4: Further context or information related to the error.
  
  Common causes for this error can include:
  
  Missing or incorrect configuration settings in the CRM system.
  Data inconsistencies or missing data in the relevant master data (e.g., business partners, products).
  Issues with the integration between different SAP modules or external systems.
  Authorization issues preventing access to certain data or functions.
  
  Solution:
  To resolve the CRM_IC_APPL_SOS010 error, you can follow these steps:
  
  
  Check the Error Details: Review the specific details provided in the error message (the values of &1, &2, &3, &4) to understand the context of the error.
  
  
  Verify Configuration: Ensure that the relevant configuration settings in the CRM system are correct. This may involve checking the Interaction Center settings, business partner settings, or other related configurations.
  
  
  Data Integrity Check: Validate the data associated with the objects mentioned in the error message. Ensure that all required fields are populated and that there are no inconsistencies in the data.
  
  
  Authorization Check: Confirm that the user encountering the error has the necessary authorizations to access the relevant data and perform the required actions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance. Provide them with the complete error message and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any notes related to the CRM_IC_APPL_SOS010 error. SAP frequently publishes notes that provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as transaction codes for configuration (SPRO), data maintenance (BP for Business Partner), and monitoring (SM21 for system logs).
  Community Forums: Engage with SAP community forums or user groups where you can find discussions related to similar issues and potential solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_IC_APPL_SOS010 error in your SAP system.