How To Fix CRM_IC_APPL_CLM011 - Complete by date cannot be blank when complete by time is entered

CRM_IC_APPL_CLM011 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_CLM - Message Class for Call List Management

• Message number: 011

• Message text: Complete by date cannot be blank when complete by time is entered

Self-Explanatory Message

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CRM_IC_APPL_CLM011 - Details

• The SAP error message CRM_IC_APPL_CLM011, which states "Complete by date cannot be blank when complete by time is entered," typically occurs in the SAP Customer Relationship Management (CRM) module when a user is trying to enter a "Complete by time" without specifying a corresponding "Complete by date." This error is often encountered in scenarios involving service requests, activities, or tasks where both date and time are required for completion.
  
  Cause:
  The error arises because the system requires both a date and a time to define a complete deadline. If you enter a time but leave the date field blank, the system cannot process the request, leading to this error message.
  
  Solution:
  To resolve this error, you should ensure that both the "Complete by date" and "Complete by time" fields are filled out. Here are the steps to follow:
  
  Check the Fields: Go to the relevant screen where you are entering the completion details.
  Enter Complete by