How To Fix CRM_IC_APPL_CLM010 - Stop date cannot be blank when stop time is entered; enter a stop date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_CLM - Message Class for Call List Management

• Message number: 010

• Message text: Stop date cannot be blank when stop time is entered; enter a stop date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_CLM010 - Stop date cannot be blank when stop time is entered; enter a stop date ?

  The SAP error message "CRM_IC_APPL_CLM010: Stop date cannot be blank when stop time is entered; enter a stop date" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with activities or service requests that involve scheduling.
  Cause:
  This error arises when a user attempts to enter a stop time for an activity or service request without providing a corresponding stop date. In SAP, when you specify a stop time, the system requires a stop date to ensure that the time is valid and can be accurately processed. The absence of a stop date leads to ambiguity, which is why the system throws this error.
  Solution:
  To resolve this error, you need to ensure that both the stop date and stop time are filled in correctly. Here are the steps to follow:
  
  
  Check the Input Fields: Go to the relevant screen where you are entering the stop time. Look for the stop date field.
  
  
  Enter a Stop Date: If the stop date field is blank, enter a valid date that corresponds to the stop time you have provided.
  
  
  Validate the Date and Time: Ensure that the stop date and stop time are logically consistent (e.g., the stop time should not be earlier than the start time).
  
  
  Save the Changes: After entering the required information, save your changes and check if the error persists.
  
  
  Related Information:
  
  
  Date and Time Formats: Ensure that the date and time formats you are using are consistent with the settings in your SAP system. Different regions may have different formats (e.g., MM/DD/YYYY vs. DD/MM/YYYY).
  
  
  User Permissions: If you continue to face issues, check if you have the necessary permissions to edit the fields in question.
  
  
  SAP Notes and Documentation: If the problem persists, consider checking SAP Notes or the official SAP documentation for any known issues or updates related to this error message.
  
  
  Consult with IT Support: If you are unable to resolve the issue on your own, it may be helpful to consult with your IT support team or SAP administrator for further assistance.
  
  
  By following these steps, you should be able to resolve the error and proceed with your activity or service request in SAP CRM.