How To Fix CRM_IC_APPL_CLM006 - Call list set to inactive state; execution mode changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_CLM - Message Class for Call List Management

• Message number: 006

• Message text: Call list set to inactive state; execution mode changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_CLM006 - Call list set to inactive state; execution mode changed ?

  The SAP error message "CRM_IC_APPL_CLM006 Call list set to inactive state; execution mode changed" typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when dealing with call lists in the Interaction Center (IC). This message indicates that the call list has been set to an inactive state, which can happen for various reasons.
  Causes:
  
  Execution Mode Change: The error often arises when the execution mode of the call list is changed. For example, if the system is switched from a mode that allows active call lists to one that does not, the call list may be deactivated.
  User Actions: A user may have manually changed the status of the call list or the system may have automatically deactivated it due to certain conditions being met (e.g., completion of calls, timeouts).
  System Configuration: There may be configuration settings in the CRM system that dictate how call lists are managed, which