How To Fix CRM_IC_APPL034 - One or more unsaved objects were not imported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL - General Messages in Package CRM_IC_APPL

  • Message number: 034

  • Message text: One or more unsaved objects were not imported

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL034 - One or more unsaved objects were not imported ?

    The SAP error message CRM_IC_APPL034, which states "One or more unsaved objects were not imported," typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the Interaction Center (IC) or during data import processes. This error indicates that there are objects that were not saved or committed to the database, which prevents them from being imported successfully.

    Causes:

    1. Unsaved Changes: The most common cause is that there are unsaved changes in the objects you are trying to import. This can happen if the user has made changes to certain records but has not saved them before attempting the import.

    2. Data Integrity Issues: There may be issues with the data integrity of the objects being imported, such as missing mandatory fields or invalid data formats.

    3. Authorization Issues: The user may not have the necessary authorizations to save or import certain objects.

    4. System Configuration: There could be configuration issues in the CRM system that prevent the import of certain objects.

    5. Technical Errors: There may be underlying technical issues, such as database locks or connectivity problems, that prevent the import process from completing successfully.

    Solutions:

    1. Save Changes: Ensure that all changes to the objects are saved before attempting the import again. Check for any unsaved changes in the user interface.

    2. Check Data Validity: Review the data being imported for any missing mandatory fields or incorrect formats. Correct any issues before re-attempting the import.

    3. Review Authorizations: Verify that the user has the necessary authorizations to perform the import. If not, contact your system administrator to grant the required permissions.

    4. System Configuration Review: Check the system configuration settings related to the import process. Ensure that all necessary settings are correctly configured.

    5. Technical Troubleshooting: If the issue persists, investigate any technical errors that may be occurring. This could involve checking system logs, database locks, or connectivity issues.

    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.

    7. Contact SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in diagnosing or resolving the issue (e.g., CRM_ORDER, CRM_IC).
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the CRM_IC_APPL034 error and implement a suitable solution.

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