How To Fix CRM_IC_APPL021 - Error in object model; contact system administrator

CRM_IC_APPL021 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL - General Messages in Package CRM_IC_APPL

• Message number: 021

• Message text: Error in object model; contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL021 - Error in object model; contact system administrator ?

  The SAP error message CRM_IC_APPL021, which states "Error in object model; contact system administrator," typically indicates that there is an issue with the configuration or data model in the SAP CRM (Customer Relationship Management) system. This error can occur in various scenarios, particularly when working with the Interaction Center (IC) or when trying to access certain functionalities within the CRM application.
  Causes:
  
  
  Configuration Issues: There may be a misconfiguration in the object model or in the settings related to the Interaction Center.
  Data Inconsistencies: Inconsistent or missing data in the underlying database can lead to this error.
  Custom Development: If there are custom enhancements or developments in the CRM system, they may not be correctly implemented or may conflict with standard processes.
  Authorization Issues: The user may not have the necessary authorizations to access certain objects or functionalities.
  System Updates or Patches: Recent updates or patches may have introduced changes that affect the object model.
  
  Solutions:
  
  Check Configuration: