How To Fix CRM_IC_APC005 - Underlying software component (WEBCUIF) does not support APC

CRM_IC_APC005 - Overview

• Message type: E = Error

• Message class: CRM_IC_APC - ABAP Push Channel usage in the Interaction Center

• Message number: 005

• Message text: Underlying software component (WEBCUIF) does not support APC

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APC005 - Underlying software component (WEBCUIF) does not support APC ?

  The SAP error message CRM_IC_APC005 indicates that the underlying software component (WEBCUIF) does not support the Application Programming Component (APC) functionality. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to use certain features that rely on the APC framework, which is used for handling asynchronous processing in the user interface.
  
  Cause:
  
  Version Compatibility: The version of the WEBCUIF component you are using may not support the specific APC features you are trying to access. This can happen if the system is outdated or if the necessary patches or updates have not been applied.
  
  Configuration Issues: There may be configuration settings in the SAP system that are not properly set up to enable APC functionality.
  Missing Components: The required components or services for APC may not be installed or activated in your SAP system.
  
  
  Solution:
  
  
  Check Version and Patches:
  
  Ensure that you are using a version of WEBCUIF that supports APC.