How To Fix CRM_IBASE_IL020 - Installed base is marked for deletion and cannot be edited

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IBASE_IL -

• Message number: 020

• Message text: Installed base is marked for deletion and cannot be edited

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IBASE_IL020 - Installed base is marked for deletion and cannot be edited ?

  The SAP error message CRM_IBASE_IL020 indicates that the installed base (IBASE) you are trying to edit is marked for deletion. This means that the installed base record is in a state where it cannot be modified or updated because it has been flagged for deletion in the system.
  Cause:
  
  Deletion Flag: The installed base has been marked for deletion, which is typically done when the installed base is no longer needed or is being replaced.
  Data Integrity: The system prevents changes to ensure data integrity and avoid inconsistencies in the database.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Deletion Status:
  
  Verify the status of the installed base in the system. You can do this by navigating to the installed base management area in SAP and checking the status of the specific installed base record.
  
  
  
  Remove Deletion Flag:
  
  If you have the necessary authorizations, you can remove the deletion flag from the installed base. This is typically done through transaction codes like IB01 (Create Installed Base) or IB02 (Change Installed Base).
  You may need to consult with your SAP administrator or support team to assist with this process if you do not have the required permissions.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to installed base management for specific instructions on handling deletion flags.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no dependencies or linked objects that might be causing the installed base to be marked for deletion. Sometimes, related objects or transactions can influence the status of the installed base.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IB01, IB02, IB03 (Display Installed Base), and CRMD_ORDER (for managing CRM orders).
  User Authorizations: Ensure that you have the necessary authorizations to make changes to installed base records.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to address the error message and manage the installed base as needed.