How To Fix CRM_IBASE_IL011 - Object ID &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IBASE_IL -

• Message number: 011

• Message text: Object ID &1 is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IBASE_IL011 - Object ID &1 is not unique ?

  The SAP error message CRM_IBASE_IL011, which states "Object ID &1 is not unique," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when dealing with the installation base (IBase) objects. This error indicates that the system has encountered multiple entries for the same object ID, which should be unique.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are duplicate entries for the specified object ID in the IBase. This can happen due to data inconsistencies, incorrect data imports, or manual entry errors.
  Data Migration Issues: If data has been migrated from another system or from legacy data, it may have resulted in duplicate object IDs.
  Configuration Issues: Incorrect configuration settings in the system can also lead to this error.
  
  Solution:
  
  
  Check for Duplicates:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the object ID in question.
  You can also use the database table IBASE to check for duplicates. Execute a query to find all entries with the same object ID.
  
  
  
  Remove Duplicates:
  
  If duplicates are found, determine which entry is valid and remove or correct the others. This may involve deleting or archiving the duplicate records.
  Ensure that the remaining entry is correctly configured and meets the necessary business requirements.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the IBase data to ensure that there are no other inconsistencies that could lead to similar issues in the future.
  
  
  
  Review Data Migration Processes:
  
  If the issue arose after a data migration, review the migration process to ensure that it correctly handles unique constraints.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to IBase management for any specific guidelines or best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about how to proceed, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and IBASE for managing and troubleshooting IBase objects.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  IBase Management: Understanding the principles of IBase management in SAP CRM can help prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the CRM_IBASE_IL011 error and ensure that your IBase objects are unique and correctly configured.