How To Fix CRM_IBASE_IL010 - Product ID &1 is not unique


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IBASE_IL -

  • Message number: 010

  • Message text: Product ID &1 is not unique

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IBASE_IL010 - Product ID &1 is not unique ?

    The SAP error message CRM_IBASE_IL010 indicates that the Product ID specified is not unique within the context of the Integrated Business Framework (IBASE) in SAP CRM. This error typically arises when there are multiple entries for the same Product ID in the system, which can lead to confusion and inconsistencies in data processing.

    Cause:

    1. Duplicate Entries: The most common cause of this error is that there are multiple records for the same Product ID in the IBASE or related tables.
    2. Incorrect Data Entry: Data might have been entered incorrectly, leading to duplicates.
    3. Data Migration Issues: If data was migrated from another system, it’s possible that duplicates were introduced during the migration process.
    4. Configuration Issues: There may be issues with the configuration of the IBASE or product hierarchy that lead to non-unique entries.

    Solution:

    1. Check for Duplicates:

      • Use transaction codes like CRMD_ORDER or IBASE to search for the Product ID in question and identify if there are multiple entries.
      • You can also use SQL queries to check for duplicates in the relevant database tables.
    2. Data Cleanup:

      • If duplicates are found, determine which entries are valid and which can be deleted or merged.
      • Use the appropriate SAP transaction to delete or modify the duplicate entries.
    3. Review Data Entry Processes:

      • Ensure that data entry processes are robust and include checks to prevent duplicates from being created in the future.
      • Implement validation rules if necessary.
    4. Consult Documentation:

      • Review SAP documentation or notes related to IBASE and product management for any specific guidelines or best practices.
    5. Contact SAP Support:

      • If the issue persists or if you are unsure about how to proceed, consider reaching out to SAP support for assistance.

    Related Information:

    • IBASE (Integrated Business Framework): This is a framework in SAP CRM that allows for the management of product structures and relationships.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, IBASE, and SE16 for data analysis.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Data Consistency: Regularly perform data consistency checks to ensure that your IBASE and product data remain clean and unique.

    By following these steps, you should be able to resolve the CRM_IBASE_IL010 error and prevent it from occurring in the future.

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