How To Fix CRM_IB056 - More than one IBase component exists for the search criteria

CRM_IB056 - Overview

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 056

• Message text: More than one IBase component exists for the search criteria

What causes this issue?

No installed base component can be uniquely determined using the
selection criteria entered. The selection conditions apply to several
installed bases.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_IB056 - Details

• The SAP error message CRM_IB056 indicates that when trying to search for an Installed Base (IBase) component, the system has found more than one IBase component that matches the search criteria. This can occur in scenarios where the search parameters are not specific enough, leading to multiple records being returned.
  
  Cause:
  
  Ambiguous Search Criteria: The search criteria used to find the IBase components are too broad or not specific enough, resulting in multiple matches.
  Data Duplication: There may be duplicate IBase components in the system that meet the search criteria.
  
  Configuration Issues: There might be issues with how the IBase components are configured or categorized in the system.
  
  
  Solution:
  
  Refine Search Criteria: Modify the search parameters to be more specific. This could involve adding additional filters or criteria to narrow down the results.
  Check for Duplicates: Review the IBase components in the system to identify any duplicates. If duplicates are found, consider consolidating or removing them as