How To Fix CRM_IB058 - Several IBases exist for the search criteria

CRM_IB058 - Overview

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 058

• Message text: Several IBases exist for the search criteria

What causes this issue?

An installed base cannot be uniquely identified using the selection
criteria specified. The selection criteria are relevant to several
installed bases.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_IB058 - Details

• The SAP error message CRM_IB058 ("Several IBases exist for the search criteria") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to search for an Installation Base (IBase) and the system finds multiple entries that match the search criteria. This can lead to ambiguity, as the system does not know which specific IBase the user intends to work with.
  
  Cause:
  
  Multiple IBases: The primary cause of this error is that there are multiple Installation Bases that meet the criteria specified in the search. This can happen if the search parameters are too broad or if there are many IBases with similar attributes.
  Search Criteria: The search criteria used may not be specific enough to narrow down the results to a single IBase.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Refine Search Criteria: Modify the search criteria to be more specific. This could involve adding additional filters or