How To Fix CRM_HYB_PROV_ORDER022 - Object ID could not be determined for status record &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HYB_PROV_ORDER - CRM - hybris Subscription Order Integration

• Message number: 022

• Message text: Object ID could not be determined for status record &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HYB_PROV_ORDER022 - Object ID could not be determined for status record &1. ?

  The SAP error message CRM_HYB_PROV_ORDER022 indicates that the system is unable to determine the Object ID for a status record in the context of a hybrid provisioning scenario, typically related to CRM (Customer Relationship Management) processes. This error can occur in various situations, such as when trying to update or retrieve status information for an order or transaction.
  Cause:
  
  Missing or Incorrect Object ID: The Object ID that the system is trying to access may not exist or may not be correctly specified in the database.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link the status records to their corresponding Object IDs.
  Configuration Issues: There could be configuration issues in the CRM system or in the integration with other systems (like ERP) that prevent the correct Object ID from being identified.
  Authorization Issues: The user may not have the necessary authorizations to access the Object ID or related records.
  
  Solution:
  
  Check Object ID: Verify that the Object ID being referenced in the error message is valid and exists in the system. You can do this by checking the relevant tables in the database.
  Data Consistency Check: Run consistency checks on the CRM data to ensure that all necessary records are present and correctly linked. This may involve checking the status records and their associated Object IDs.
  Review Configuration: Review the configuration settings in the CRM system to ensure that they are set up correctly for hybrid provisioning. This may involve checking integration settings with other systems.
  Authorization Check: Ensure that the user has the necessary authorizations to access the Object ID and related records. This may involve checking user roles and permissions.
  Debugging: If the issue persists, consider enabling debugging to trace the execution flow and identify where the Object ID is failing to be determined.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) to check the relevant tables and SE80 (Object Navigator) to explore the application logic.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved by other users.
  
  If the problem continues after trying the above solutions, it may be necessary to involve SAP support for further assistance.