How To Fix CRM_HIERARCHY_IL014 - Partner &1 is not a purchase location

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 014

• Message text: Partner &1 is not a purchase location

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL014 - Partner &1 is not a purchase location ?

  The SAP error message CRM_HIERARCHY_IL014 indicates that the partner specified (denoted as &1) is not recognized as a purchase location in the system. This error typically arises in scenarios where a partner function is expected to be a purchasing location, but the system does not find it configured as such.
  Cause:
  
  Incorrect Partner Function: The partner function assigned to the partner may not be set up as a purchase location in the system.
  Master Data Issues: The partner master data may not be correctly maintained, leading to the system not recognizing it as a valid purchase location.
  Configuration Settings: The configuration settings in the SAP system may not include the partner as a valid purchase location.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems if they are integrated.
  
  Solution:
  
  
  Check Partner Function:
  
  Verify that the partner function assigned to the partner is indeed set up as a purchase location. You can do this by checking the partner function configuration in the relevant customizing settings.
  
  
  
  Maintain Partner Master Data:
  
  Go to the partner master data and ensure that the partner is correctly defined as a purchase location. This can be done in transaction codes like BP (Business Partner) or VD03 (Display Customer) depending on the type of partner.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system to ensure that the partner is included in the list of valid purchase locations. This can be done in the customizing settings under the relevant area (e.g., Sales and Distribution or CRM).
  
  
  
  Data Synchronization:
  
  If your system is integrated with another system (like ERP), ensure that the data is synchronized correctly. You may need to check for any data transfer issues or inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like BP, VD03, VD02, and SPRO for managing business partners and configuration settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
  Customizing Settings: Understanding the customizing settings for partner functions and their roles in the system can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.