How To Fix CRM_HIERARCHY_IL012 - Hierarchy type 01 is reserved for pricing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 012

• Message text: Hierarchy type 01 is reserved for pricing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL012 - Hierarchy type 01 is reserved for pricing ?

  The SAP error message CRM_HIERARCHY_IL012 indicates that you are trying to use a hierarchy type that is reserved for pricing purposes in the SAP CRM system. Specifically, hierarchy type "01" is typically reserved for pricing hierarchies, and attempting to use it in a context that does not support it will trigger this error.
  Cause:
  
  Incorrect Hierarchy Type Usage: The hierarchy type "01" is specifically designated for pricing. If you are trying to use this hierarchy type in a context that does not support it (e.g., in a sales order or a different module), the system will throw this error.
  Configuration Issues: There may be a misconfiguration in the hierarchy settings or the way the hierarchy is being called in the transaction.
  Data Entry Error: The user may have inadvertently selected the wrong hierarchy type when entering data.
  
  Solution:
  
  Check Hierarchy Type: Ensure that you are using the correct hierarchy type for your specific transaction or process. If you are not working with pricing, you should select a different hierarchy type that is appropriate for your needs.
  Review Configuration: If you believe you should be able to use this hierarchy type, review the configuration settings in the SAP system. You may need to consult with your SAP administrator or a functional consultant to ensure that the hierarchy types are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources to understand the specific use cases for hierarchy type "01" and ensure that your usage aligns with those guidelines.
  Error Handling: If this error occurs during a specific transaction, try to replicate the issue and document the steps taken. This information can be useful for troubleshooting or when seeking help from SAP support.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on hierarchy types and their usage.
  Transaction Codes: Familiarize yourself with transaction codes related to hierarchy management in SAP CRM, such as CRMD_ORDER for sales orders or CRMD_ORDERADM_H for order management.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and manipulate the hierarchy types in question.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal SAP team for further assistance.