How To Fix CRM_HIERARCHY_IL007 - Partner &1 is not a family member

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 007

• Message text: Partner &1 is not a family member

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL007 - Partner &1 is not a family member ?

  The SAP error message CRM_HIERARCHY_IL007, which states "Partner &1 is not a family member," typically occurs in the context of managing partner functions within the SAP Customer Relationship Management (CRM) module. This error indicates that the partner you are trying to associate or manipulate is not recognized as a family member of the specified hierarchy or relationship structure.
  Cause:
  
  Incorrect Partner Relationship: The partner you are trying to add or reference does not have the necessary relationship defined in the system to be considered a family member of the specified partner.
  Hierarchy Configuration: The hierarchy or relationship configuration may not be set up correctly, leading to the system not recognizing the partner as part of the family.
  Data Integrity Issues: There may be inconsistencies or missing data in the partner master records that prevent the system from validating the relationship.
  
  Solution:
  
  
  Check Partner Relationships:
  
  Go to the partner master data and verify the relationships defined for the partner in question. Ensure that the partner you are trying to associate is indeed defined as a family member.
  You can do this by navigating to the partner's details and checking the "Relationships" or "Partner Functions" sections.
  
  
  
  Update Hierarchy Configuration:
  
  If the partner is not set up correctly, you may need to update the hierarchy configuration. This can involve defining the partner as a family member in the relevant hierarchy or relationship type.
  Use transaction codes like BP (Business Partner) to manage and configure partner relationships.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all partner records are complete and correctly configured. This may involve running reports or using transaction codes to identify any discrepancies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to partner management and hierarchy configuration for specific guidance on setting up family relationships.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Search for SAP Notes related to CRM partner management and hierarchy issues for additional troubleshooting steps or patches.
  Training and Documentation: Consider reviewing training materials or documentation on SAP CRM partner management to better understand how to configure and manage partner relationships effectively.
  
  By following these steps, you should be able to resolve the error and ensure that the partner relationships are correctly established in your SAP CRM system.