How To Fix CRM_HIERARCHY_IL008 - Partner hierarchy type is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 008

• Message text: Partner hierarchy type is not defined

What causes this issue?

The Customizing settings do not contain any information about which
hierarchy type the partner hierarchy should have.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust your Customizing settings.

Procedure for System Administrators

You can find the relevant settings in Customizing for Customer
Relationship Management under <ZK>Partner Channel Management</> ->
<ZK>Market Development Funds </>-> <DS:SIMG.CRMV_BPH_CHM_CAT>Define
Hierarchy Category for Channel Partner Hierarchy</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL008 - Partner hierarchy type is not defined ?

  The SAP error message CRM_HIERARCHY_IL008 indicates that a partner hierarchy type is not defined in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to work with partner hierarchies, such as when creating or managing partner relationships.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The partner hierarchy type has not been defined in the system. This could be due to a lack of configuration in the customizing settings.
  Incorrect Partner Type: The partner type being used does not have a corresponding hierarchy type defined.
  Data Inconsistency: There may be inconsistencies in the data or configuration that lead to the system not recognizing the hierarchy type.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to Customer Relationship Management > Master Data > Business Partner > Define Partner Hierarchy Types.
  Ensure that the required partner hierarchy type is defined. If it is missing, you will need to create it.
  
  
  
  Define Partner Hierarchy Type:
  
  If the hierarchy type is not defined, you can create a new one by specifying the necessary details such as the hierarchy type name, description, and any other relevant settings.
  
  
  
  Check Partner Type:
  
  Verify that the partner type you are using is correctly linked to the hierarchy type. You can check this in the partner type configuration settings.
  
  
  
  Data Consistency Check:
  
  Ensure that there are no inconsistencies in the data related to partner hierarchies. You may need to run consistency checks or validate the data in the relevant tables.
  
  
  
  Transport Requests:
  
  If you are working in a development environment, ensure that any changes made are transported to the quality or production environment as needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring partner hierarchies.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partners and their relationships.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the CRM_HIERARCHY_IL008 error and ensure that your partner hierarchy types are correctly defined in the system.