How To Fix CRM_HIERARCHY_IL008 - Partner hierarchy type is not defined

CRM_HIERARCHY_IL008 - Overview

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 008

• Message text: Partner hierarchy type is not defined

What causes this issue?

The Customizing settings do not contain any information about which
hierarchy type the partner hierarchy should have.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust your Customizing settings.

Procedure for System Administrators

You can find the relevant settings in Customizing for Customer
Relationship Management under <ZK>Partner Channel Management</> ->
<ZK>Market Development Funds </>-> <DS:SIMG.CRMV_BPH_CHM_CAT>Define
Hierarchy Category for Channel Partner Hierarchy</>.

Error message extract from SAP system. Copyright SAP SE.

CRM_HIERARCHY_IL008 - Details

• The SAP error message CRM_HIERARCHY_IL008 indicates that a partner hierarchy type is not defined in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to work with partner hierarchies, such as when creating or managing partner relationships.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The partner hierarchy type has not been defined in the system. This could be due to a lack of configuration in the customizing settings.
  Incorrect Partner Type: The partner type being used does not have a corresponding hierarchy type defined.
  Data Inconsistency: There may be inconsistencies in the data or configuration that lead to the system not recognizing the hierarchy type.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to Customer Relationship Management > Master Data > Business Partner > Define Partner Hierarchy