How To Fix CRM_HIERARCHY_IL005 - Partner &1 is not a corporate channel partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 005

• Message text: Partner &1 is not a corporate channel partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL005 - Partner &1 is not a corporate channel partner ?

  The SAP error message CRM_HIERARCHY_IL005 indicates that the partner specified (denoted as &1) is not recognized as a corporate channel partner in the system. This error typically arises in the context of partner determination or when trying to assign a partner to a specific role in a business transaction, such as a sales order or a marketing campaign.
  Cause:
  
  Incorrect Partner Role Assignment: The partner you are trying to use may not have been assigned the correct role that qualifies them as a corporate channel partner.
  Missing Master Data: The partner may not exist in the system or may not have been set up correctly in the master data.
  Configuration Issues: The system configuration may not allow the partner to be recognized as a corporate channel partner due to missing settings or incorrect hierarchy configurations.
  Data Inconsistencies: There may be inconsistencies in the partner data, such as missing attributes or incorrect status.
  
  Solution:
  
  
  Check Partner Master Data:
  
  Go to the partner master data transaction (e.g., transaction code BP).
  Verify that the partner exists and is correctly set up.
  Ensure that the partner has the necessary roles assigned, particularly the role that designates them as a corporate channel partner.
  
  
  
  Review Role Assignments:
  
  Check the role assignments for the partner in the business partner master data.
  Ensure that the partner has the role that qualifies them as a corporate channel partner.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the SAP CRM system related to partner determination and hierarchy.
  Ensure that the corporate channel partner settings are correctly configured in the customizing settings (transaction code SPRO).
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks to identify and resolve any discrepancies in the partner data.
  Use transaction codes like SLG1 to check for logs related to partner determination issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to partner determination and corporate channel partners for additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SPRO (Customizing), SLG1 (Application Log).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP Help documentation for CRM partner management and hierarchy management for more detailed information on setting up and managing partners.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.