How To Fix CRM_HIERARCHY_IL002 - Hierarchy of type &1 cannot be created with this application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 002

• Message text: Hierarchy of type &1 cannot be created with this application

What causes this issue?

You are trying to create a channel partner hierarchy using the
application for standard account hierarchies. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Go to the application for channel partner hierarchies by searching for
the channel partner and creating the channel partner hierarchy from
there.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL002 - Hierarchy of type &1 cannot be created with this application ?

  The SAP error message CRM_HIERARCHY_IL002 indicates that a hierarchy of a specific type cannot be created with the application you are using. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues related to the hierarchy configuration or the application settings.
  Cause:
  
  Hierarchy Type Restrictions: The hierarchy type you are trying to create may not be supported by the application you are using. Each application in SAP CRM may have specific hierarchy types that it can handle.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of the hierarchy. This could include missing or incorrect settings in the customizing (SPRO) related to hierarchies.
  Authorization Issues: The user may not have the necessary authorizations to create the specified hierarchy type.
  Data Integrity Issues: There may be issues with the data being used to create the hierarchy, such as missing or inconsistent data.
  
  Solution:
  
  Check Hierarchy Type: Verify that the hierarchy type you are trying to create is valid for the application you are using. Refer to the documentation or configuration settings to ensure compatibility.
  Review Configuration: Go to the SAP Customizing Implementation Guide (SPRO) and check the settings related to hierarchies. Ensure that all necessary configurations are in place.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create the hierarchy.
  Data Validation: Ensure that all data required for creating the hierarchy is complete and consistent. Check for any missing or incorrect entries that could lead to this error.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the relevant hierarchy settings.
  SAP Help Portal: The SAP Help Portal provides documentation on CRM hierarchies and their configuration.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after checking the above points, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.