How To Fix CRM_HIERARCHY_IL000 - Object type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 000

• Message text: Object type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL000 - Object type &1 does not exist ?

  The SAP error message CRM_HIERARCHY_IL000 with the description "Object type &1 does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to access or manipulate a hierarchy object that is not defined or does not exist in the system.
  Cause:
  
  
  Missing Object Type: The object type specified in the error message (represented by &1) does not exist in the system. This could be due to:
  
  The object type was never created.
  The object type was deleted or not properly configured.
  There is a typo or incorrect reference in the configuration or transaction.
  
  
  
  Configuration Issues: The hierarchy configuration may not be set up correctly, leading to the system being unable to find the specified object type.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the object type, leading to the perception that it does not exist.
  
  
  Solution:
  
  
  Check Object Type: Verify that the object type specified in the error message exists in the system. You can do this by:
  
  Navigating to the relevant configuration area in SAP CRM.
  Checking the object types defined in the system.
  
  
  
  Create or Restore Object Type: If the object type does not exist, you may need to create it or restore it if it was deleted. This typically involves:
  
  Using transaction codes like CRMD_ORDER or SPRO to access the configuration settings.
  Defining the object type as needed.
  
  
  
  Review Configuration: Ensure that the hierarchy configuration is set up correctly. This may involve:
  
  Checking the settings in the hierarchy management area.
  Ensuring that all necessary dependencies and relationships are correctly defined.
  
  
  
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the object type. This can be done by:
  
  Reviewing the user's roles and authorizations in the system.
  Making adjustments as necessary to grant access.
  
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support resources for further guidance on the specific object type and its configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and others that may be used to manage CRM objects and hierarchies.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.