How To Fix CRM_HIERARCHY_IL001 - Hierarchy of type &1 cannot be modified with this application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 001

• Message text: Hierarchy of type &1 cannot be modified with this application

What causes this issue?

You are trying to modify a channel partner hierarchy using the
application for standard account hierarchies. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Go to the application for channel partner hierarchies by searching for
the channel partner and calling up the channel partner hierarchy from
there.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL001 - Hierarchy of type &1 cannot be modified with this application ?

  The SAP error message CRM_HIERARCHY_IL001 indicates that you are trying to modify a hierarchy of a specific type (denoted by &1) using an application that does not support modifications for that hierarchy type. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with hierarchical data structures.
  Cause:
  
  Hierarchy Type Restriction: The hierarchy you are trying to modify is of a type that is not allowed to be changed through the current application or transaction you are using.
  Application Limitations: Certain applications in SAP CRM are designed only for viewing or displaying hierarchies, not for editing them.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to modify the hierarchy, although this is less common for this specific error.
  
  Solution:
  
  Check Hierarchy Type: Identify the hierarchy type you are trying to modify. You can do this by checking the details of the hierarchy in the system. Ensure that you are using the correct application that supports modifications for that hierarchy type.
  Use the Correct Application: If the current application does not support modifications, switch to the appropriate transaction or application that allows for editing the specific hierarchy type.
  Consult Documentation: Refer to SAP documentation or help resources to understand the limitations of the application you are using and the hierarchy types it supports.
  Authorization Check: If you suspect that authorization might be an issue, check with your SAP security team to ensure you have the necessary permissions to modify hierarchies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently updates its knowledge base with solutions and workarounds for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that are used for managing hierarchies in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on your specific use case.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.