How To Fix CRM_GRM_WR013 - Field 'Region' is mandatory


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_GRM_WR - Messages for Grantor application web request example

  • Message number: 013

  • Message text: Field 'Region' is mandatory

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_GRM_WR013 - Field 'Region' is mandatory ?

    The SAP error message CRM_GRM_WR013 indicates that the 'Region' field is mandatory and must be filled in before proceeding with the transaction or process you are attempting to execute. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when creating or updating records that require geographical information.

    Cause:

    1. Missing Data: The 'Region' field has not been filled out in the relevant form or transaction.
    2. Configuration Issues: The system may be configured to require the 'Region' field for certain business processes, and it is not being populated correctly.
    3. User Input Error: The user may have overlooked the 'Region' field or may not have the necessary information to fill it out.

    Solution:

    1. Fill in the Region Field: Ensure that the 'Region' field is filled out with the appropriate value. This may involve selecting a region from a dropdown list or entering it manually, depending on the configuration.
    2. Check Configuration: If you believe the field should not be mandatory, check the configuration settings in the SAP system. This may involve consulting with a system administrator or SAP consultant to review the settings for the relevant business object.
    3. Data Validation: Ensure that the data being entered is valid and corresponds to the expected format for the 'Region' field.
    4. User Training: If users frequently encounter this error, consider providing training or documentation to ensure they understand the importance of filling out the 'Region' field.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes in SAP CRM that require the 'Region' field.
    • Field Dependencies: The 'Region' field may be linked to other fields (like Country or Sales Area), so ensure that those fields are also filled out correctly.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.

    By addressing the missing 'Region' field, you should be able to resolve the CRM_GRM_WR013 error and proceed with your transaction.

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