How To Fix CRM_GRM_WR012 - Field 'City' is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 012

• Message text: Field 'City' is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR012 - Field 'City' is mandatory ?

  The SAP error message CRM_GRM_WR012, which states that the field 'City' is mandatory, typically occurs in the context of customer relationship management (CRM) processes when a required field is not filled out in a form or transaction. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Data: The most common cause of this error is that the 'City' field has not been filled in when creating or updating a business partner, address, or any related entity in the CRM system.
  Configuration Settings: The system may be configured to require certain fields, including 'City', for specific business processes or document types.
  Data Validation Rules: There may be validation rules in place that enforce the requirement of the 'City' field based on the context of the transaction.
  
  Solution:
  
  Fill in the Required Field: The simplest solution is to ensure that the 'City' field is filled out before saving or processing the transaction. Check the form or screen where the error occurred and enter the necessary information.
  Review Configuration: If you believe the field should not be mandatory, review the configuration settings in the SAP system. This may involve checking the business partner settings or address management settings to see if the 'City' field can be made optional.
  Check User Roles and Authorizations: Ensure that the user has the necessary permissions to enter data in the required fields. Sometimes, restrictions can lead to incomplete data entry.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or process you are working with. This can provide insights into required fields and their significance.
  Error Handling: If the error persists even after filling in the field, check for any additional validation rules or custom logic that may be affecting the transaction.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and enhancements.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., BP for Business Partner) that may help you navigate to the correct area to input the required data.
  User Training: Ensure that users are trained on the importance of filling out mandatory fields and the implications of missing data in CRM processes.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing 'City' field and ensuring proper data entry practices, you should be able to resolve the CRM_GRM_WR012 error effectively.