How To Fix CRM_GRM_GCR002 - Error occurred when launching Workflow &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCR - Messages related to Grantor Change Request

• Message number: 002

• Message text: Error occurred when launching Workflow &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCR002 - Error occurred when launching Workflow &1 ?

  The SAP error message CRM_GRM_GCR002 typically indicates that there was an issue when attempting to launch a workflow in the SAP Customer Relationship Management (CRM) system. This error can arise from various underlying causes, and addressing it usually involves a few steps to diagnose and resolve the issue.
  Possible Causes:
  
  Workflow Configuration Issues: The workflow might not be properly configured or activated in the system.
  Missing or Incorrect Data: Required data for the workflow might be missing or incorrect, leading to the failure when trying to initiate it.
  Authorization Issues: The user attempting to launch the workflow may not have the necessary authorizations.
  System Errors: There could be underlying system errors or inconsistencies in the CRM system that are preventing the workflow from launching.
  Custom Code Issues: If there are custom enhancements or modifications in the workflow, they might be causing the error.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Go to the workflow management area in SAP and verify that the workflow is correctly configured and activated.
  Ensure that all necessary steps and conditions in the workflow are defined properly.
  
  
  
  Validate Input Data:
  
  Check the data being passed to the workflow. Ensure that all required fields are filled and that the data is valid.
  Look for any missing or incorrect entries that might be causing the workflow to fail.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the workflow. This can be checked in the user roles and profiles.
  
  
  
  Check System Logs:
  
  Use transaction codes like SLG1 (Application Log) to check for any detailed error messages or logs that can provide more context about the failure.
  Look for any related error messages that might give clues about the root cause.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the workflow to identify where it is failing.
  Check for any custom code that might be interfering with the workflow execution.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow you are trying to launch. There may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant logs or details.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Items by Frequency), and SWI2_DURA (Work Items by Duration) to monitor and manage workflows.
  SAP Notes: Search for SAP Notes related to the error message or the specific workflow you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_GRM_GCR002 error effectively.