How To Fix CRM_GRM_GCL039 - Expense type must match the expense type from Agreement item (&1 &2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 039

• Message text: Expense type must match the expense type from Agreement item (&1 &2 &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL039 - Expense type must match the expense type from Agreement item (&1 &2 &3) ?

  The SAP error message CRM_GRM_GCL039 indicates that there is a mismatch between the expense type you are trying to use in a transaction and the expense type defined in the corresponding agreement item. This error typically occurs in the context of CRM (Customer Relationship Management) when processing expenses related to agreements or contracts.
  Cause:
  
  Mismatch of Expense Types: The expense type you are trying to enter does not match the expense type that is defined in the agreement item. Each agreement item has specific expense types that are allowed, and if you attempt to use a different one, this error will be triggered.
  Incorrect Configuration: There may be a configuration issue in the system where the expense types are not set up correctly or are not aligned with the agreement items.
  Data Entry Error: It could also be a simple data entry error where the wrong expense type was selected or entered.
  
  Solution:
  
  Check Agreement Item: Review the agreement item referenced in the error message (the placeholders &1, &2, &3 will be replaced with actual values). Ensure that the expense type you are trying to use is indeed allowed for that agreement item.
  Select Correct Expense Type: If you find that the expense type you are trying to use is incorrect, select the appropriate expense type that matches the agreement item.
  Review Configuration: If you believe the configuration is incorrect, consult with your SAP administrator or a functional consultant to review the configuration of expense types in the system. Ensure that the expense types are correctly defined and associated with the relevant agreement items.
  Data Validation: Ensure that all data entries are validated before submission to avoid such mismatches.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_EXPENSE to access the relevant agreements and expense entries.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Refer to SAP documentation for CRM expense management to understand how expense types are configured and managed within agreements.
  
  If the issue persists after checking the above points, it may be beneficial to engage with SAP support for further assistance.