How To Fix CRM_GRM_BTX060 - Cannot change the Advance Ref Item for an item that has been transferred.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 060

• Message text: Cannot change the Advance Ref Item for an item that has been transferred.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX060 - Cannot change the Advance Ref Item for an item that has been transferred. ?

  The SAP error message CRM_GRM_BTX060 indicates that there is an issue with changing the Advance Reference Item for a line item that has already been transferred. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with transactions that involve reference items, such as sales orders or service requests.
  Cause:
  The error is triggered when you attempt to modify an item that has already been processed or transferred to another system (like SAP ERP) or has been finalized in the CRM system. The system prevents changes to ensure data integrity and consistency, as altering a transferred item could lead to discrepancies between systems.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Item Status: Verify the status of the item you are trying to change. If it has been transferred, you may need to create a new item or a new transaction instead of modifying the existing one.
  
  
  Review Transfer Logs: Look into the transfer logs to understand the state of the item. This can provide insights into whether the item is still in a modifiable state or if it has been finalized.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling transferred items. There may be specific procedures in place for managing such cases.
  
  
  Use Alternative Methods: If you need to make changes, consider using alternative methods such as creating a follow-up document or a new reference item that reflects the necessary changes.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to the management of sales orders, service requests, or other related documents.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases updates and patches that may address specific issues.
  User Permissions: Ensure that you have the necessary permissions to make changes to the items in question. Sometimes, restrictions may be in place based on user roles.
  
  By following these steps, you should be able to address the error and proceed with your work in SAP CRM.