How To Fix CRM_GRM_BTX063 - You have deleted billing request items (BRIs) that had been invoiced.


CRM_GRM_BTX063 - Overview

  • Message type: E = Error

  • Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

  • Message number: 063

  • Message text: You have deleted billing request items (BRIs) that had been invoiced.

  • Show details Hide details
  • What causes this issue?

    You have deleted Billing Request Items (BRIs) that had been envoiced
    (ERP)

    System Response

    You have deleted Billing Request Items (BRIs) that have already been
    invoiced in ERP.
    In the Header Overview screen, the total of the Open Item (ERP) no
    longer reflects the actual invoiced amount in ERP. Once invoicing is
    executed on ERP side, the amount will get updated.

    How to fix this error?

    The Invoiced BRI will be deleted, and the Cleared BRI should not be
    deleted

    Procedure for System Administrators

    Please run again the invoice in ERP

    Error message extract from SAP system. Copyright SAP SE.


CRM_GRM_BTX063 - Details

  • The SAP error message CRM_GRM_BTX063 indicates that there are billing request items (BRIs) that have been deleted, but these items had already been invoiced. This situation typically arises in the context of billing and invoicing processes within SAP Customer Relationship Management (CRM) and can lead to inconsistencies in the billing data.
    
    Cause: Deleted Billing Request Items: The primary cause of this error is that billing request items that were previously invoiced have been deleted from the system. This can happen due to manual deletions or errors in data processing. Data Integrity Issues: Deleting invoiced items can lead to data integrity issues, as the system expects that all invoiced items should remain in the database for auditing and reporting purposes.
    Configuration Issues: There may be configuration settings in the CRM system that do not allow for the deletion of invoiced items, leading to this error when an attempt is made.
    Solution: Restore Deleted Items: If possible, restore

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