How To Fix CRM_GRM_BTX057 - Item dates must be within & validity period

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 057

• Message text: Item dates must be within & validity period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX057 - Item dates must be within & validity period ?

  The SAP error message CRM_GRM_BTX057, which states "Item dates must be within & validity period," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch between the dates specified for an item and the validity period defined for that item or related data.
  Cause:
  
  
  Date Mismatch: The start and end dates of the item you are trying to process do not fall within the defined validity period. This could be due to:
  
  The item’s validity period being set incorrectly.
  The dates entered for the item being outside the allowed range.
  
  
  
  Configuration Issues: The validity period for the item might not be configured correctly in the system, or the item might not be active for the specified dates.
  
  
  Master Data Issues: The master data associated with the item (like pricing, conditions, etc.) may have a validity period that does not align with the dates you are trying to use.
  
  
  Solution:
  
  
  Check Item Dates: Review the start and end dates of the item you are trying to process. Ensure that they fall within the defined validity period.
  
  
  Review Validity Period: Check the validity period settings for the item in the relevant configuration or master data. Make sure that the item is valid for the dates you are trying to use.
  
  
  Adjust Dates: If the item dates are incorrect, adjust them to fall within the validity period. This may involve changing the dates in the transaction or updating the item’s master data.
  
  
  Consult Configuration: If you have access, check the configuration settings related to the item and its validity period. Ensure that they are set up correctly.
  
  
  Check Related Master Data: If the item is linked to other master data (like pricing conditions), ensure that those also have the correct validity periods.
  
  
  Testing: After making adjustments, test the transaction again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_ORDERADM_H to access and modify the order or item details.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Refer to SAP documentation for CRM regarding item management and validity periods for more detailed information on how to manage these settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.