How To Fix CRM_GRM_BTX020 - &1 does not have a program as predecessor

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 020

• Message text: &1 does not have a program as predecessor

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX020 - &1 does not have a program as predecessor ?

  The SAP error message CRM_GRM_BTX020 indicates that a specific business transaction (BTX) does not have a predecessor program defined in the system. This can occur in the context of SAP Customer Relationship Management (CRM) when trying to execute or process a transaction that relies on a predecessor program for its execution.
  Cause:
  
  Missing Configuration: The predecessor program for the specified business transaction may not be configured in the system. This could be due to incomplete setup during the implementation or changes in business processes that were not reflected in the configuration.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from recognizing the predecessor program.
  Custom Development: If there are custom developments or enhancements in the system, they may not have been properly linked to the required predecessor programs.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for CRM. Look for the settings related to business transactions and ensure that the predecessor program is correctly defined for the transaction in question.
  Verify that the business transaction is correctly linked to the appropriate predecessor program.
  
  
  
  Review Transaction Settings:
  
  Use transaction CRMD_ORDER or CRMD_ORDERADM_H to check the details of the business transaction. Ensure that all necessary fields and links are correctly populated.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific business transaction to ensure that all prerequisites and configurations are met.
  
  
  
  Check for Custom Code:
  
  If there are custom developments, review the code to ensure that it correctly references the predecessor program. You may need to involve a developer to assist with this.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
  
  
  
  Testing:
  
  After making any changes, perform thorough testing to ensure that the issue is resolved and that the business transaction can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, CRMD_ORDER, and SE80 (for development).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.