How To Fix CRM_GRM_BTX016 - Cleared amount exceeds authorized amount

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 016

• Message text: Cleared amount exceeds authorized amount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BTX016 - Cleared amount exceeds authorized amount ?

  The SAP error message CRM_GRM_BTX016 indicates that the cleared amount exceeds the authorized amount in the context of a transaction, typically related to financial processes in SAP Customer Relationship Management (CRM) or SAP Financials. This error usually arises when there is an attempt to clear or settle an amount that surpasses the limits set in the system.
  Cause:
  
  Authorization Limits: The user or the transaction may have specific authorization limits set in the system, and the amount being cleared exceeds these limits.
  Configuration Issues: There may be configuration settings in the financial module that define the maximum allowable amounts for certain transactions.
  Data Entry Errors: Incorrect data entry during the transaction process can lead to discrepancies between the cleared amount and the authorized amount.
  Currency Conversion Issues: If the transaction involves multiple currencies, fluctuations in exchange rates may cause the cleared amount to exceed the authorized amount.
  
  Solution:
  
  Review Authorization Settings: Check the authorization settings for the user or role involved in the transaction. Ensure that the user has the necessary permissions to clear the specified amount.
  Adjust Configuration: If the issue is related to configuration, consult with your SAP administrator or financial team to adjust the limits as necessary.
  Verify Transaction Data: Double-check the transaction data for any errors. Ensure that the amounts entered are correct and that they align with the authorized limits.
  Currency Settings: If applicable, review the currency settings and ensure that the conversion rates are accurate and up to date.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and its context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Module), or SM37 (Job Monitoring).
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.