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How To Fix CRM_GRM_BTX001 - Payment type not defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

  • Message number: 001

  • Message text: Payment type not defined

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_GRM_BTX001 - Payment type not defined ?

    The SAP error message CRM_GRM_BTX001: Payment type not defined typically occurs in the context of SAP Customer Relationship Management (CRM) when a payment type has not been configured or is missing in the system. This can happen during the processing of transactions that require a payment method, such as creating an invoice or processing a payment.

    Cause:

    1. Missing Configuration: The payment type has not been defined in the system. This could be due to a lack of setup in the relevant configuration settings.
    2. Incorrect Payment Type: The payment type being used in the transaction does not exist or is not valid for the current context.
    3. Data Inconsistency: There may be inconsistencies in the master data or transaction data that lead to the system not recognizing the payment type.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Payment Type Configuration:

      • Navigate to the configuration settings in SAP CRM.
      • Go to the relevant area for payment types (this may vary based on your specific implementation).
      • Ensure that the payment type you are trying to use is defined and properly configured.
    2. Define Payment Type:

      • If the payment type is not defined, you will need to create it. This typically involves:
        • Accessing the configuration transaction (e.g., SPRO).
        • Navigating to the appropriate section for defining payment types.
        • Creating a new entry for the payment type, ensuring all required fields are filled out.
    3. Check Transaction Data:

      • Review the transaction data where the error occurred. Ensure that the payment type being referenced is correct and matches the defined payment types in the system.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring payment types in your version of SAP CRM.
    5. Testing:

      • After making changes, test the transaction again to ensure that the error has been resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or CRM_ORDER for checking order-related data.
    • User Roles: Ensure that you have the necessary permissions to make changes to payment type configurations.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_GRM_BTX001 error message.

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