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Message type: E = Error
Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor
Message number: 003
Message text: Billing plan type not maintained for item category &1
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CRM_GRM_BTX003
- Billing plan type not maintained for item category &1 ?The SAP error message CRM_GRM_BTX003 indicates that the billing plan type has not been maintained for a specific item category in the system. This error typically occurs in the context of billing and invoicing processes within SAP CRM (Customer Relationship Management) when trying to create or process a transaction that requires a billing plan.
Cause:
The primary cause of this error is that the item category specified in the transaction does not have a corresponding billing plan type defined in the system. This can happen due to:
- Configuration Issues: The item category may not have been properly configured in the system to include a billing plan type.
- Missing Customization: The necessary customization settings for billing plans may not have been set up for the specific item category.
- Data Entry Errors: There may be a mistake in the data entry where the item category is incorrectly specified or not recognized by the system.
Solution:
To resolve the error, you can follow these steps:
Check Item Category Configuration:
- Go to the transaction code SPRO (SAP Reference IMG).
- Navigate to Sales and Distribution > Basic Functions > Billing > Billing Plan > Define Billing Plan Types.
- Ensure that the billing plan type is defined for the relevant item category.
Maintain Billing Plan Type:
- If the billing plan type is not maintained, you will need to create or assign a billing plan type to the item category.
- You can do this by selecting the item category in question and assigning the appropriate billing plan type.
Check Transaction Data:
- Review the transaction data to ensure that the correct item category is being used.
- Make sure that the item category is compatible with the billing plan type you are trying to use.
Consult Documentation:
- Refer to SAP documentation or help resources for specific details on how to configure billing plans and item categories.
Testing:
- After making the necessary changes, test the transaction again to ensure that the error has been resolved.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and billing processes.
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