How To Fix CRM_GRM_BRF014 - No Web request linked to this application. Assessment was not executed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_GRM_BRF - Used to manage BRF messages in Grantor

  • Message number: 014

  • Message text: No Web request linked to this application. Assessment was not executed

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_GRM_BRF014 - No Web request linked to this application. Assessment was not executed ?

    The SAP error message CRM_GRM_BRF014: No Web request linked to this application. Assessment was not executed typically occurs in the context of the Business Rule Framework (BRF) in SAP Customer Relationship Management (CRM) applications. This error indicates that there is no web request associated with the application that is trying to execute an assessment.

    Causes:

    1. Missing Web Request: The application is trying to execute a rule or assessment, but there is no web request linked to it. This could happen if the configuration is incomplete or if the web request was not properly set up.
    2. Configuration Issues: There may be issues in the configuration of the BRF rules or the application itself, leading to the inability to find the necessary web request.
    3. Authorization Issues: The user may not have the necessary authorizations to access the web request or execute the assessment.
    4. System Errors: There could be underlying system errors or inconsistencies in the CRM system that prevent the web request from being recognized.

    Solutions:

    1. Check Web Request Configuration:

      • Ensure that the web request is properly configured and linked to the application. You may need to review the BRF configuration settings to ensure that the web request is correctly defined.
    2. Review BRF Rules:

      • Check the BRF rules associated with the application to ensure they are correctly set up and that they reference the appropriate web request.
    3. Authorization Check:

      • Verify that the user executing the assessment has the necessary authorizations to access the web request and perform the assessment. You may need to consult with your security team to ensure proper roles and permissions are assigned.
    4. System Logs:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue. This can help identify if there are any underlying system problems.
    5. Testing:

      • If possible, test the web request independently to ensure it is functioning as expected. This can help isolate whether the issue is with the web request itself or with the application.
    6. Consult Documentation:

      • Review SAP documentation or notes related to BRF and CRM to see if there are any known issues or additional configuration steps that may be required.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches that can resolve the issue.

    Related Information:

    • BRF (Business Rule Framework): A framework in SAP that allows users to define and manage business rules in a centralized manner.
    • CRM (Customer Relationship Management): A suite of applications designed to manage a company's interactions with current and potential customers.
    • Web Requests: In the context of BRF, web requests are typically used to trigger assessments or rules based on user actions or system events.

    By following these steps, you should be able to diagnose and resolve the error message CRM_GRM_BRF014 effectively.

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