How To Fix CRM_GPM_ARCHIVING001 - Error inserting external ID.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_ARCHIVING - Message class for grantor program archiving

• Message number: 001

• Message text: Error inserting external ID.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_ARCHIVING001 - Error inserting external ID. ?

  The SAP error message CRM_GPM_ARCHIVING001 typically occurs during the archiving process in the SAP Customer Relationship Management (CRM) system, specifically when there is an issue with inserting an external ID into the database. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Integrity Issues: The external ID being inserted may not match the expected format or may not exist in the relevant tables.
  Database Constraints: There may be constraints in the database that prevent the insertion of the external ID, such as primary key or foreign key constraints.
  Authorization Issues: The user executing the archiving process may not have the necessary authorizations to perform the operation.
  Configuration Issues: Incorrect configuration settings in the archiving object or related settings may lead to this error.
  Technical Issues: There could be underlying technical issues, such as database locks or connectivity problems.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify that the external ID being inserted is valid and exists in the relevant tables.
  Ensure that the data format matches the expected format in the database.
  
  
  
  Review Database Constraints:
  
  Check for any constraints on the database tables that might be preventing the insertion.
  If necessary, adjust the constraints or clean up the data to ensure compliance.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the archiving process has the necessary authorizations to perform the operation.
  Review the roles and permissions assigned to the user.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the archiving object in question.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check for Technical Issues:
  
  Look for any database locks or connectivity issues that might be affecting the operation.
  If necessary, consult with your database administrator to resolve any technical issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Apply any recommended patches or updates if applicable.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the archiving process to identify the exact point of failure.
  Use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) for managing archiving processes.
  SAP Documentation: Refer to the official SAP documentation for detailed information on archiving in CRM and related error handling.
  Community Forums: Engage with SAP community forums or user groups for insights and shared experiences regarding similar issues.
  
  By following these steps, you should be able to identify the cause of the CRM_GPM_ARCHIVING001 error and implement an appropriate solution. If the problem persists, consider reaching out to SAP support for further assistance.