How To Fix CRM_GPM_APPLICATION062 - Survey &1 does not exist; Enter a valid survey

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_APPLICATION - Message class for Grants Program Management Application

• Message number: 062

• Message text: Survey &1 does not exist; Enter a valid survey

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_APPLICATION062 - Survey &1 does not exist; Enter a valid survey ?

  The SAP error message CRM_GPM_APPLICATION062 indicates that the system cannot find the specified survey in the database. This typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or reference a survey that either does not exist or is not properly configured.
  Cause:
  
  Non-Existent Survey: The survey ID you are trying to access does not exist in the system.
  Incorrect Survey ID: There may be a typo or error in the survey ID entered.
  Survey Deletion: The survey may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to access the survey.
  Configuration Issues: The survey may not be properly configured or activated in the system.
  
  Solution:
  
  Verify Survey ID: Double-check the survey ID you are entering to ensure it is correct and exists in the system.
  Check Survey Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the survey in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the survey. This can be checked with the help of your SAP security team.
  Consult with Admin: If the survey was recently deleted or archived, consult with your SAP administrator to see if it can be restored or if a new survey needs to be created.
  Create a New Survey: If the survey does not exist and is needed, you may need to create a new survey using the appropriate transaction code (e.g., CRMD_SURVEY).
  Check Configuration: Ensure that the survey is properly configured and activated in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_SURVEY, and CRMD_ORDERADM_H for managing surveys and orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to survey management in CRM.
  Documentation: Refer to SAP Help documentation for detailed guidance on creating and managing surveys in CRM.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully access or create the required survey in SAP CRM.