How To Fix CRM_GENIL_SOC018 - User details retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_SOC - Message Class for Social Media - General

• Message number: 018

• Message text: User details retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_SOC018 - User details retrieved ?

  The SAP error message CRM_GENIL_SOC018 typically indicates that there is an issue related to the retrieval of user details in the SAP CRM system, particularly in the context of the Generic Interaction Layer (GENIL) and Service-Oriented Architecture (SOA) components. This error can occur in various scenarios, such as when trying to access user-related data or during the execution of certain transactions.
  
  Cause:
  
  User Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Data Inconsistencies: There may be inconsistencies or missing data in the user master records or related tables.
  
  Configuration Issues: Incorrect configuration settings in the CRM system or related components can lead to this error.
  System Performance: If the system is under heavy load, it may fail to retrieve user details in a timely manner.
  
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the appropriate roles and authorizations to access the required data. You can use transaction codes like