How To Fix CRM_GAG_VAL029 - Data inconsistency - Agreement item not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAG_VAL - Message class for agreement

• Message number: 029

• Message text: Data inconsistency - Agreement item not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAG_VAL029 - Data inconsistency - Agreement item not found ?

  The SAP error message CRM_GAG_VAL029 indicates a data inconsistency issue where an agreement item cannot be found in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or process an agreement that references an item that does not exist or has been deleted.
  Causes:
  
  Deleted or Inactive Agreement Item: The agreement item you are trying to access may have been deleted or marked as inactive in the system.
  Data Synchronization Issues: There may be inconsistencies between different systems (e.g., CRM and ERP) if they are not properly synchronized.
  Incorrect Data Entry: The agreement item number or related data may have been entered incorrectly, leading to a mismatch.
  Custom Development Issues: If there are custom developments or enhancements in the system, they may not be handling agreement items correctly.
  Transport Issues: If changes were transported from one system to another, there may have been issues during the transport process that led to data inconsistencies.
  
  Solutions:
  
  Verify Agreement Item: Check if the agreement item exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list agreement items.
  Check for Deletions: If the item was deleted, you may need to restore it or create a new agreement item as necessary.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any discrepancies. This may involve using standard SAP tools or reports.
  Review Custom Code: If there are custom developments, review the code to ensure it correctly handles agreement items and does not lead to inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on resolving it.
  System Synchronization: If you are using multiple systems (e.g., CRM and ERP), ensure that they are properly synchronized and that data is consistent across systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and agreements.
  SAP Documentation: Refer to SAP Help documentation for detailed information on agreement management and error handling.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.