How To Fix CRM_FS_TQ_PROC022 - Payment value &1 for quotation amount &2 is outside the tolerance &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 022

• Message text: Payment value &1 for quotation amount &2 is outside the tolerance &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC022 - Payment value &1 for quotation amount &2 is outside the tolerance &3 ?

  The SAP error message CRM_FS_TQ_PROC022 indicates that there is a discrepancy between the payment value and the quotation amount, which exceeds the defined tolerance limits. This error typically occurs in the context of financial transactions within the SAP Customer Relationship Management (CRM) module, particularly when processing quotations or sales orders.
  Cause:
  
  Tolerance Limits: The payment value being processed is either too high or too low compared to the quotation amount, exceeding the predefined tolerance limits set in the system.
  Configuration Issues: The tolerance limits may not be configured correctly in the system, or they may not align with the business requirements.
  Data Entry Errors: There may be a mistake in the payment amount entered by the user, leading to a mismatch with the quotation amount.
  Currency Conversion Issues: If the quotation and payment are in different currencies, fluctuations in exchange rates may cause the payment to fall outside the acceptable range.
  
  Solution:
  
  
  Check Tolerance Settings: Review and adjust the tolerance settings in the system. This can typically be done in the configuration settings for financial transactions. Ensure that the tolerance limits are appropriate for your business processes.
  
  Navigate to the relevant configuration path in SPRO (SAP Reference IMG) to adjust tolerance limits.
  
  
  
  Verify Payment Amount: Double-check the payment amount entered to ensure it matches the expected value. Correct any discrepancies if found.
  
  
  Review Quotation Amount: Ensure that the quotation amount is accurate and reflects the intended transaction. If necessary, update the quotation.
  
  
  Currency Settings: If applicable, verify the currency settings and ensure that the conversion rates are up to date. Make sure that the payment and quotation amounts are being compared in the same currency.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_QUOTATION to access and review the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user processing the payment has the necessary authorizations to make changes to the quotation or payment details.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.