How To Fix CRM_FS_TQ_PROC023 - Diff. in % between payt &1 and quot. amt &2 is outside the tolerance &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 023

• Message text: Diff. in % between payt &1 and quot. amt &2 is outside the tolerance &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC023 - Diff. in % between payt &1 and quot. amt &2 is outside the tolerance &3 ?

  The SAP error message CRM_FS_TQ_PROC023 indicates that there is a discrepancy between the payment amount and the quoted amount that exceeds the defined tolerance level. This error typically arises in the context of financial transactions, such as billing or invoicing, where the system checks if the difference between the payment and the quoted amount is within acceptable limits.
  Cause:
  
  Tolerance Settings: The tolerance settings for payment differences may be configured too tightly, leading to errors when legitimate differences occur.
  Data Entry Errors: There may be mistakes in entering the payment amount or the quoted amount, leading to discrepancies.
  Currency Conversion Issues: If the payment and quote amounts are in different currencies, fluctuations in exchange rates may cause differences that exceed the tolerance.
  Contractual Agreements: The terms of the contract may specify strict limits on payment differences, which could lead to this error if not adhered to.
  
  Solution:
  
  
  Review Tolerance Settings: Check the tolerance settings in the system. You may need to adjust these settings to allow for a greater difference between the payment and quoted amounts.
  
  Navigate to the relevant configuration settings in SAP (usually found in the customizing transaction SPRO).
  Look for settings related to financial transactions, billing, or payment processing.
  
  
  
  Verify Data Entry: Ensure that the payment and quoted amounts are entered correctly. Double-check for any typographical errors or miscalculations.
  
  
  Check Currency Settings: If the amounts are in different currencies, verify the exchange rates used and ensure they are up to date. Consider whether the system is set to handle currency conversions appropriately.
  
  
  Consult Contractual Terms: Review the terms of the contract or agreement related to the transaction to ensure compliance with any specified limits on payment differences.
  
  
  Adjust Payment Amount: If the discrepancy is legitimate but exceeds the tolerance, consider adjusting the payment amount to bring it within acceptable limits.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE91 to look up the error message for more details or SPRO to access configuration settings.
  Documentation: Refer to SAP documentation or help files for more information on tolerance settings and error handling in financial transactions.
  User Exits or BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect how payment differences are processed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.