How To Fix CRM_FS_TQ_PROC012 - Open items exist for an unexpected item (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 012

• Message text: Open items exist for an unexpected item (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC012 - Open items exist for an unexpected item (&1) ?

  The SAP error message CRM_FS_TQ_PROC012 indicates that there are open items associated with a transaction or item that is not expected in the context of the operation you are trying to perform. This typically occurs in the context of financial transactions or when processing documents in the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  Open Items: The primary cause of this error is that there are open items (e.g., invoices, payments, or other financial documents) that are linked to the item you are trying to process. The system expects that there should be no open items for the specific transaction or item.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect references to the items in question.
  Configuration Issues: The configuration settings in the CRM system may not align with the expected behavior for processing transactions, leading to unexpected open items.
  
  Solution:
  
  Check Open Items: Review the open items associated with the item mentioned in the error message. You can do this by navigating to the relevant transaction or using transaction codes like FBL1N, FBL3N, or FBL5N to view open items for vendors, G/L accounts, or customers, respectively.
  Clear Open Items: If you find open items that should not exist, you may need to clear them. This could involve processing payments, clearing invoices, or resolving discrepancies.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly. This may involve consulting with your SAP Basis or functional team to verify that the settings align with business processes.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing financial documents and open items.
  SAP Notes: Search for SAP Notes related to the error message CRM_FS_TQ_PROC012 in the SAP Support Portal for any known issues or patches.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to view and process the open items.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.